I am a mom of two who loves to try and share simple, money-saving repair advice for families!
The Most Common Problem in Stand Mixers
An unsteady stand mixer is the most common problem encountered by frequent home bakers. The KitchenAid may shake, jerk, or rock due to a loose, wobbly head. Fortunately, the repair to this problem is extremely easy!
The head of the mixer should be regularly inspected for a wobble, as the entire mixer may rock off a counter top and crash to the floor. This could cause injury or damage a rather expensive piece of kitchen equipment. This happened in our house recently. I went outside to check on our chickens, heard a loud crash, and found our stand mixer on the floor of the kitchen! The unit was very hot and I had to let it cool off before I could repair it.
Fortunately, the motor was not damaged and I was able to repair it without any difficulty. The entire repair is completed in two simple steps and the only tool required is a flathead screwdriver.
Step 1: Locate the Neck Pin
In the case of my unfortunate incident, the neck pin had worked itself so loose that it completely fell out of my stand mixer when I picked it up. This metal rod secures the mixer head to the base of the unit. If the pin has fallen completely out of the mixer, locate the rod and set the head of your mixer back onto the base.
Step 2: Reset the Neck Pin
Slide the neck pin back into the mixer to secure the head. It might be necessary to loosen the connecting screw under the mixer (see below) to slide the rod easily through the slot. If the pin has come completely out, it might be easier to perform this task with two people, since the head and base must be held together while reinserting the pin.
Step 3: Ensure the Neck Pin Is Flush
Ensure the metal rod is entirely flush with the sides of the mixer. If this is difficult to do by hand (I have weak hand strength), you can use a rubber mallet to help seat it flush with the sides of the mixer. Be sure not to force the pin, though, as it should slide fairly easily into place.
Step 4: Lay the Mixer on Its Side
Once the neck pin is reseated and flush with the sides of the mixer sides, lock the head so that it doesn't tilt up. Turn the stand mixer on its side (so that you can see the base) and locate the screw against the neck pin location.
Step 5: Tighten the Neck Pin Screw
Use a flathead screwdriver to tighten the screw. This will ensure the pin will stay in place. The mixer head should be securely reattached at this point and should not wobble when the motor is engaged. Test the mixer by turning it on without any dough or batter in the bowl to ensure the screw has been tightened enough to prevent the pin from slipping again.
The mixer is now repaired and ready to go back to work in your home kitchen!
Video Guide for Tightening the Neck Pin
© 2021 Leah Lefler