My Review of Buying Groceries Using Shipt

Updated on October 13, 2018
Kierstin Gunsberg profile image

Kierstin is a grocery store phobic millennial who has never really cared about tasting grapes and squeezing melons anyway.

October 2018 Update

After a year and a half of using Shipt I can say that yes, it's totally worth it!
Here's why:

  • I don't have to haul my kids to the grocery store
  • I can shop off a list and know before checking out that I stayed within my budget
  • Shipt is affordable
  • When I'm sick or the weather isn't awesome I don't have to worry about how we're going to get out for groceries



I am in no way affiliated with Shipt, its employees, or their participating stores. I just like to write about new experiences as much as you like to read about them before trying!

I've written before about my desire to do almost anything other than grocery shop. On a scale of one to ten of things I want to do with 1 being having oral surgery and 10 being locked in my bedroom sans responsibility with a book of my choosing for the entire afternoon, grocery shopping is a solid three.

So, when I heard that Shipt was coming to my city I basically started shouting praises up to heaven.

But then I started to wonder, as with all amazing things, what's the catch? How much would Shipt cost? Who was going to get my groceries? Would it be a serial killer?

I'm here to answer these questions for you too.

How Much Does Shipt Cost?

The pricing for Shipt is pretty straightforward and based on a subscription.

You can choose a monthly subscription which is $14 a month. This would be great if you just want to try the service before committing to it or you're from an area that isn't serviced by Shipt but you are visiting an area that is.

The other subscription option is $99 for a full year, which comes out to a cost of $8.25 a month to use the service.

See the table below for a total breakdown of the costs associated with using Shipt.

How Much Does it Cost to Get Groceries Delivered Using Shipt?

Fee Per Month
Fee Per Delivery
Upcharge on Products
$14 for a monthly subscription, or $8.25 per month with a yearly subscription of $99.
Orders over $35 are delivered free, orders under $35 come with a charge of around $7.
There is a small upcharge on each product. For instance, the 2 for $1 chips at my local grocery store are 2 for $1.09 through Shipt. What I'm personally finding is that my orders come out to a few extra dollars than they would in store. Keep in mind though that you would also have to spend money getting to and from the store on gas.
Although you don't have to tip your shopper, hopefully you will. I tip 10% of the total order but the app let's you pick whatever amount you want.

Are Groceries Through Shipt More Expensive?

Yes, as the table above shows, groceries through Shipt are slightly more expensive. You have to decide for yourself if the cost is too out of reach. For our definitely not wealthy family, the extra cost of a few pennies on the dollar for each item is totally doable.

How to Download and Use the Shipt App

To use Shipt you will need to either download the app to your phone (it's available for Android at the Google Play store or for iPhone on iTunes) or use the website on a computer. You can't place orders over the phone or through any of the participating grocery stores websites.

Once you've downloaded the app or opened the Shipt webpage you'll need to register with the following information:

  • Your name
  • Your address
  • Your phone number
  • A credit or debit card so that Shipt can charge your grocery order

You'll also need to decide on and pay for a membership whether it's the monthly or annual option.


How to Choose the Store You Want to Shop at Using Shipt

Now that you're registered, you can browse the stores available in your service area. In some bigger cities there are many stores available to shop at through Shipt. In smaller cities or areas new to Shipt there may only be one or two stores available. Before your start your "shopping trip" just pick which store you'll be purchasing from. You can change stores with each new order.

What Can You Buy With Shipt?

It really depends on which stores are participating in your town. In my town we have one store, Meijer, available to shop at currently (though our options will probably expand in the future). This is a huge, one-stop shop for us, so I'm able to get all of our produce, dairy, meat, deli, and bakery in one fell swoop (I'm still ordering all of my pantry and non-food items online for delivery, but you can buy these items as well as non-food items too through the Shipt app).

Alcohol is one thing that is not an option at every store or city as well as cigarettes, cigars, and other age-restricted items. (Updating to add that as of July/2017 Shipt is indeed delivering alcohol in my area so it seems like even if a location doesn't have alcohol delivery right off the bat, they work to get it eventually.)

Creating Your Shopping List

Once you've picked your store you can start a shopping list at that store, if you'd like. It's not a necessary step in ordering groceries but it can be nice for staying organized. For instance, I have a "breakfast favorites" list where I've added some of my kids' morning must haves like sausage links, fresh fruit, and bread for toasting.

From your shopping lists, you can quickly add frequently purchased items to your cart without searching through the store's digital aisles to find that gallon of milk or daily cup of Yoplait.

Filling Your Cart

If you're not filling your cart from a shopping list then you can browse or search the aisles.

To browse the aisles "shop by category" from your store's main Shipt menu. At Meijer I can shop all of the usual aisles like "Fresh Bakery", "Meat & Seafood", and even "Pets". I can also shop the weekly sales, special promotions, dinner ideas for when I'm lacking inspiration, and summer grilling favorites.

If I already know what I need, I'll just type it up in the search bar. I don't need to browse for milk or eggs because I buy the same brand, size, and type each time. Once I've found the product I want I just add it to my cart. If I want two cartons of eggs I'll use the "+" button to add two.



If you're using the app to fill your cart, definitely double check it before paying. If you scroll too fast or hard the app will just start adding extra stuff to your cart because it thinks you're tapping the screen. The first time I used it, I ended up with more sour cream than I knew what to do with and after reading reviews from others I see this isn't an isolated issue. So, in a word, the app is touchy - like literally, be careful touching it.

What Payment Methods Can You Use When Checking Out on Shipt?

Once you're happy with the contents of your cart, head to the checkout where you'll pick your payment method. Keep in mind that with Shipt, you can only use a debit or credit card as your payment method, and only one card can be used per purchase.

How to Choose a Delivery Window and Location to Meet Your Shipt Shopper

At the checkout, you will also choose a pickup window and location. I always just have my groceries delivered to my home, and yes, you must be present when your groceries are dropped off.

But let's say my daughter's ballet class (lol, we totally don't do extracurriculars, this is a hypothetical for cool moms) isn't letting out for another twenty minutes. If her class is within the service area for Shipt I can have my Shipt shopper meet me in the parking lot so that I don't have to rush home to meet her.

For the pickup window, you will choose a one-hour time slot. Sometimes, I've found this time slot easy to procure. I can do all of my shopping, head to the checkout and pick a window for an hour from now. But on really busy days, like Saturday, I may not be able to get a time slot until Sunday from 3-4 PM. So, that's something to keep in mind when you know you need groceries. Most of the time, delivery is on demand - but not always. Plan accordingly.

Setting Your Preferences

At the checkout you will also set your preferences for substitutions. Sometimes, the store is out of a brand or type of product. You can let your shopper know to either use their best judgement in finding a substitution or ask them to text you with alternative options. I always tell them to use their best judgement. They almost always text me anyway.

Another option is to leave delivery notes for the driver. My note includes that they should text me when they get to my home and I will carry everything in.

Will My Shopper Kill Me?

Guys. People. I do think about this stuff. One of the perils of being a work-from-home mom is that I often have NPR on in the background or push notifications from my fave news sources popping up on my computer screen while I work. And sometimes the news is that someone, somewhere got killed by a stranger.

But no, I don't think you're going to get killed by your Shipt shopper. I mean, I haven't. Plus, they're just at risk of some psycho ordering groceries from them. I've found the interactions to be brief, and always pleasant. They just pull right up into your driveway, text you when they get there, and you meet them to grab your groceries. These people are awesome and they just want to deliver your groceries to you and get on with the rest of their day.


I personally find that it's easier to snag a shopper right away if I make two smaller trips totaling $40-$60 than if I do a large trip over $100 or more.

Rating Your Shipt Shopper

A few minutes after your shopper has left, usually about the time it takes to get the groceries put away, Shipt will text you to remind you to rate your shopper. RATE YOUR SHOPPER. The Shipt system is based on rating, so if your shopper did a good job, make sure they're recognized for it. You will use a star rating and then an attributes rating (shopper was a good communicator, etc).

Tipping in the App

Once you've rated you can also tip your shopper. TIP YOUR SHOPPER. They don't make as much as you think off of the shopping trip alone. I try to tip 10% of each trip, which isn't even that much, and is much less than the cost of the junk I would have bought my kids trying to keep them happy in the grocery store.


The Bad

I like to start with bad news first and work my way up to the top, so here's a list of the cons of using Shipt that I could think of:

  • Can't use coupons
  • Selection isn't as big as the store selection (it's still huge though, honestly)
  • Small markup on items
  • Pickup window is sometimes limited
  • Sometimes items aren't actually in stock (but a substitute will be)
  • Can't touch or inspect the product yourself before purchasing

The Good

Now for the good:

  • You don't have to drive anywhere
  • The upcharge on items is actually pretty small and ends up being less than what most of us would spend on unnecessary purchases
  • You can shop sales!
  • You can shop store brand
  • Saves time for other things you have to do (homework, yay...ish!)
  • You're supporting flexible work options locally
  • Makes it easy to meal-plan and avoid impulse purchases on less-than-healthy foods just because your tummy is rumbling or you need to get the hell out of that store
  • You don't have to drag toddlers through the cookie aisle
  • Is a fantastic option for the elderly, those who don't drive, working parents, or anyone who just doesn't feel like making a trip for groceries.

The Downright Awesome

I've been waiting this whole time to gush.

SHIPT IS AMAZING. I seriously can't say enough about how awesome it is to have this service in our area, finally. I've used it five times since I bought the membership last month and it has been a huge lifesaver for our family and made it easier to balance work, school, and juggling a one and three-year old. Just yesterday my husband informed me he had to get a bunch of stuff for a picnic this weekend at work and I was able to, without an ounce of added stress, say "don't worry, I've got this."

So, Is Shipt Worth It?

Whether or not Shipt is worth the extra cost to you is going to depend on a few things. The first thing to consider of course, is the convenience - if you have your groceries delivered what can you spend that extra time doing? Are you even hard pressed to find extra time or is your day-to-day pretty flexible as-is?

Another thing to consider is the mobility factor. Are you a non-driver? Are you a one-vehicle family?

One of the ways that we cut costs with Shipt is to only buy our fresh food with Shipt. All of our household and pantry items are ordered online without much inflation (and often times cheaper than in-store).

After taking some time to think about if Shipt will allow you to spend time doing other important things or if it alleviates stress it'll be easier to decide is Shipt is worth it.


People: I've been using Shipt for a couple of months now and it's seriously the best. The little kinks that needed to be smoothed out when they first arrived in my area have been, and I can honestly say that I'm not sure how we survived without this service before.

It's the bee's knees and my kids are always so excited to greet our Shipt Shopper and help carry groceries inside. If you're on the fence, I say try it for one month and if you love it go for the one-year membership!

Questions & Answers

  • Is Target cheaper than Meijer?

    It depends on what you're buying. For household items, brand name items (like Kraft and Annie's) as well as novelty items, Target is the cheaper option.

    For dairy, meat and produce I find Meijer to be a higher quality/lower price.

  • When you use Shipt, do you get an actual receipt or an online receipt like you would if you use an app like Ibotta, etc.?

    With Shipt, you receive two digital receipts: one for the total of your purchase and one for the total of your tip.

    You'll also probably receive a physical receipt tucked into one of your grocery bags. This receipt isn't accurate though because it's the total of the items purchased NOT including any small upcharges on products.

    For instance, at my local grocery store, Meijer, which uses Shipt for home delivery, I might pay $1.99 for a gallon of milk through Shipt, but at the store itself, it might be $1.79. I paid a twenty cent upcharge on this item to pay for the cost of the Shipt service.

    Curiously, at Target I don't pay any upcharges. If a box of crayons is $5 in-store, then I pay $5 through Shipt as well. I'm assuming this is because Target now owns Shipt, so they don't need to upcharge their items since Shipt employees are also Target employees.

© 2017 Kierstin Gunsberg


    0 of 8192 characters used
    Post Comment

    • profile image


      8 days ago

      I've used InstaCart and now Shipt for a year or so and have loved it, for the most part. But I've recently moved to an area where the shopper goes to Meijer instead of Schnucks or Dierbergs (Cincinnati from St Louis) and I got a paper receipt from the store in my bag. I knew there was a "small upcharge" but I was shocked that I paid $10 more on $25 worth of groceries using Shipt. On the app it was $35 and some change. In the store it was $26 and change. I also tip $5. That's $15 more than a trip to the store. I usually get groceries delivered 2-3 times a week. Add that up and I'm paying way more. I think I'll be reconsidering after my subscription ends.

    • profile image


      2 weeks ago

      I could allow myself to feel guilty about the extra cost between the up-charge on items and the tipping (which, I think the shopper definitely deserves a decent tip for their trouble). Worth it when I'm too sick to get out. It's a service that's genuinely helping me and my family. Would much rather have it available than not. Latest time, only one item really that was out of stock and no suitable substitutes, and for a different item, shopper substituted something I wouldn't have picked myself (and I didn't realize until they were done), but not that big a deal. Pleased over all so far.

    • profile image

      Joan. Sabol jax. Fla.. 

      3 weeks ago

      Hey. Great. Views. On shipt. I am. Disabled. ## this service is pleasant. Fun. I became a widow. And. Shipt is a godsend. && though. I have questions. That you did clear up. Tho i have never beencgiven a receipt? Have to say ive been ill ..i shloud have asked. Pleasant. Shoppers. Very satisfied.. Why are bogo. Not treated same way as if i were shopping? I askex twice?? I keep getting charged for 2 items?. Instead of. One???i get charged for 2??customer service## ? Try to explain? I inderstand. The bo go? Who gettin the difference? Its in my. Balace. Not deducted? Maybe u can help me? Thnks for rundown. And. Yes. I am litle warry. Of delivery men? The world. Has. Changed. Thank you. Joan. Meyers. Orange. park. Florida. I tell everyone. I love. Shipt

    • profile image


      2 months ago

      I just joined shipt and am so thankful for the service, I have a cast on my foot and cannot walk for awhile around a grocery store and since the cast is on my right foot I cannot drive and park for curb pick up. I have placed 2 small orders, YES it’s worth it !

    • Gregory DeVictor profile image

      Gregory DeVictor 

      2 months ago from Squirrel Hill, PA

      Unlike you, I really enjoy grocery shopping. It’s doing the laundry that I especially dislike. Anyways, the first time that I heard about Shipt was at my local Target store several months ago. Are you familiar with Target’s “Restock” program? Not bad at all.

    • Kierstin Gunsberg profile imageAUTHOR

      Kierstin Gunsberg 

      2 months ago from Traverse City, Michigan

      Lynn, thanks for letting me know! Are you in a big city? I'm in a biggish city and the only grocery delivery service available here is Shipt, although our local grocers do offer a drive up service.

    • profile image


      2 months ago

      a lot of grocery stores offer the same service without a monthly or yearly fee. you can shop the entire store selections at the exact same prices that you would pay if you went to the store yourself. no markups. the fastest delivery is next day instead of the hour that shipt advertises but when there is an issue the store is much easier deal with if you need substitutions (they will sub an out of stock sale item with a more expensive item at no extra cost) and stores usually accept coupons. i have tried peopod (stop &shop) shoprite from home and hyvees aisles online and they all worked great.

    • profile image

      Carole Mayo 

      3 months ago

      I can't seem to find the answers to those questions on Alcohol, etc. etc.

    • Kierstin Gunsberg profile imageAUTHOR

      Kierstin Gunsberg 

      5 months ago from Traverse City, Michigan

      Of course you can share this article! Thank you so much for reading! A year after writing this review I'm still enjoying using Shipt (just got my groceries from Target today, actually) and very grateful for the service.

    • profile image

      Shopper in TX 

      5 months ago

      Hi Kierstin!

      Wow! This is an awesome post! Can I refer others to your site? Shipt allows not only the elderly to receive the safety and convenience of groceries being delivered to their home, BUT it allows them to also work a part-time (safe) job for extra income. This is idea of making a community better for all.

    • profile image

      Kenny Hendrick 

      7 months ago's only my first order but simply "wow" sums it up. The most pleasant girl did my shopping and I had some special requests in that first order (such as kale "sets" which are seasonal plants for the garden and larger than normal distilled water jugs for the battery banks, etc.) The girl even had the consideration to call and ascertain whether or not I would like alternatives and went above and beyond my expectations. She was clean, polite, pleasant, well dressed, nice car, and did my shopping too! LOL I don't drive so this is quite a godsend. I think shipt is the bomb. amen p.s. I told the man that delivers my firewood about shipt and my sister that called long distance from florida about sure is nice to see a company helping us less-to-do people ";-)

    • Kierstin Gunsberg profile imageAUTHOR

      Kierstin Gunsberg 

      7 months ago from Traverse City, Michigan

      Norman, I agree! Rumor has it that Shipt will be adding Target in my area soon which would be wonderful but I'm lucky that our one Shipt store here is Meijer which has everything including the best produc in town.

    • profile image

      Norman rosen 

      7 months ago

      Have been using service for awhile. Can't praise it enough. Would like to see more stores added where I live

    • Kierstin Gunsberg profile imageAUTHOR

      Kierstin Gunsberg 

      13 months ago from Traverse City, Michigan

      Ann, I don't drive much at all (okay, ever) so getting my groceries delivered is raelly important for me. Yesterday my husband decided to venture out to Meijer and when he came back he gasps, "Ummm yeah, so Shipt is worth every penny!" It is, and on top of it, I noticed that when he shopped yesterday we ended up with less food than I normally do with Shipt for the same price because Shipt gives me the time and space to shop the best deals and really think my purchases through. Totally worth it! I hope you try it soon!

    • profile image


      13 months ago


      Your description of Shipt service included everything I wanted to know

      Thanks ever so much.

      I've always looked for ways to simplify grocery shopping. Amazon is my go to for most of what my cat and I need.

      My sis is currently my shopper for all else. I appreciate her. But some weeks she's got a full schedule.

      No car so I definitely need to add Shipt to Amazon and Uber services.

    • Kierstin Gunsberg profile imageAUTHOR

      Kierstin Gunsberg 

      14 months ago from Traverse City, Michigan

      Sarah, thank you for reading!! :) Just ask my kids, when I write I tend to whisper-babble while I'm typing, so this is how I speak too, ha! I considered the meal delivery services as well, but since I have two kids, it wouldn't work for us because our kids won't eat those meals. They eat a lot of basics like eggs, toast, OJ and cheese and crackers. Definitely give Shipt a try, I'm still using them (will actually put in an order this afternoon) and I can't foresee ever not utilizing them. On top of convenience, they have awesome customer service. A couple of weeks ago the sale prices weren't ringing up in my cart so Shipt just dumped a bunch of money in my account to make up the difference. They're very fair.

      A couple of tips to maximize your savings - if it's not too much of a pain for you, I personally don't use Shipt for anything other than fresh groceries. I purchase my household supplies from or and my pantry items from various other online retailers (I love I also use Schwan's about once a month and send my husband up to Sam's Club (it's like half a mile from our home, so that's nice) to pickup my online grocery orders. This way, I'm only paying markups on fresh food items/food basics. I also love that it gives me the opportunity to shop the deli at my local market.

      I hope it works out awesome for you! And definitely report back if you do try it and share your tips for the best possible Shipt experience!

    • profile image


      14 months ago

      Kierstin, I have to tell you that I absolutely love your writing style. You write just like I speak lol! Thank you for the writeup on Shipt. I've been looking for a better alternative to the meal delivery services like hello fresh and Marley spoon. I'm glad there isn't a commitment if you choose the monthly option so we can try it before doing the yr subscription. Wish Shipt would have mentioned their prices without needing to give them my information. I appreciate you! - S

    • Kierstin Gunsberg profile imageAUTHOR

      Kierstin Gunsberg 

      15 months ago from Traverse City, Michigan

      I'm glad to hear that, Rob! We use Shipt about twice a week, I honestly don't know what we would do without it.

    • profile image

      Rob W 

      15 months ago

      Your summary was exactly wanted I needed to learn about Shipt, Thank You


    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at:

    Show Details
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the or domains, for performance and efficiency reasons. (Privacy Policy)
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)